PATIENTS WANT TO BE INVOLVED IN THEIR CARE
And “care” doesn’t just refer to diagnoses and treatment anymore. They don’t just want to be able to access their health record or refill prescriptions from their mobile phone. It’s about convenience every step along the patient journey. It’s making it easy for patients to schedule an appointment, providing accurate wait times and bill estimates, checking for other payer sources if necessary, and so…much…more.
IT’S ABOUT PATIENT ACCESS… THE NEXT FRONTIER.
Modern Healthcare’s most recent Power Panel survey of top healthcare CEOs points to Patient Access as the “next frontier”
Healthcare is changing.
And it’s about time too.
It’s no longer good enough to provide superior clinical care. You have to provide superior patient care throughout their journey. And that journey starts well before the patient walks through the doors of your hospital, clinic, or urgent care facility.
INCREASE CASH. CULTIVATE LOYALTY.
It’s actually good for your organization that patients want to be more involved. When you have the right patient access technology along with proper training and support, you are empowering your patients and engaging them in their care. Patients want this more than ever before and it does, indeed, lead to increased cash.