Patient Wait Time

measure what you manage, better

Cultivate loyalty among your patients by turning the one thing patients complain about most, wait time, into an advantage. Accurately measure patient wait time, registration time, and total service time. Pinpoint where time is lost, quantify registration improvement opportunities, and inform your patients of the expected wait time in your lobby. Improve performance and productivity of the registration staff with rule-based assignment for load-balancing registration staff. Eliminate sign-in sheets and lose fewer patients due to a bad experience with instant notification alerts for staff when exceeding the targeted wait time, instant notification to patients via LCD and the use of alpha-numeric coasters with custom messages. And it’s fully integrated with your EMR.

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